Shipping & Returns
How long will it take to receive my order?
At Fyne, we craft your jewellery on demand to ensure exceptional quality and sustainability. Once you place your order, we carefully handpick your lab-grown diamonds and begin the creation process. Please allow approximately 14 days for dispatch, and we encourage placing your orders ahead of time to ensure timely delivery of your beautiful piece.
Do you offer free shipping?
Yes, we provide complimentary worldwide shipping with insurance for all orders above AED 1500.
Will I need to pay import taxes for international orders?
International orders may be subject to additional import duties. Orders to the US under AED 2,920 are duty-free, but orders to countries like Turkey, France, and Saudi Arabia may encounter higher import duties. We recommend checking your country’s import policies before placing an order.
Can I return or exchange my order?
Unfortunately, our certified jewellery is not eligible for exchanges or returns. However, if your piece isn't a perfect fit, we’re happy to offer free repairs or design amendments, such as adjusting necklace lengths or changing earring posts or closures. Please note that amendments requiring additional gold or diamonds will incur an extra fee.
Jewellery Care
How should I care for my 18k gold jewellery?
To keep your jewellery sparkling, gently clean it with a soft toothbrush and mild soap diluted in warm water. Avoid harsh chemicals or abrasive cleaners, as they can damage the gold. Rinse thoroughly and pat dry with a soft, lint-free cloth.
Can I wear my gold and lab diamond earrings and necklaces every day?
Yes, all our jewellery is designed for daily wear. Earrings and necklaces are less likely to experience wear and tear compared to rings, making them suitable even for activities like gym workouts or other strenuous tasks. However, we recommend taking extra care when swimming with earrings to ensure the clasp stays secure and doesn't come loose.
Is your jewellery hypoallergenic?
Yes, our jewellery is crafted with 18k gold, which is hypoallergenic and suitable for sensitive skin.
Our Sustainable Values
Sustainable & Ethical Sourcing
Fyne Jewellery is committed to sustainability and ethical practices. We use only 18k solid gold and lab-grown diamonds, ensuring each piece is crafted with materials that are responsibly sourced and environmentally friendly. By choosing lab-grown over mined diamonds, we support a more humane and conscious approach to luxury.
Slow Made & Local Manufacturing
Our jewellery is crafted locally in small batches, allowing us to reduce waste and maintain exceptional quality. Each piece is made to order in 10 to 14 days, embracing a mindful approach that respects both our artisans and the planet.
1% of Revenue Donated to Dubai Cares
Give back with every purchase. We’ve pledged 1% of all November and December revenue to support the Dubai Cares campaigns: UAE Stands with Lebanon and Gaza in Our Hearts.
PRHCE-003627233
What's in your Fyne Box?
Your Fyne purchase comes wrapped in premium sustainable packaging, alongside a Certificate of Authenticity to guarantee your jewellery piece is 100% authentic.
Special Requests
We offer complimentary engraving and premium gift wrapping on all orders. For more details or special requests, please contact us.
- Bridal Jewellery
- Daily Wear
- Bestsellers